Shipping and return policy

All domestic and international orders are shipped with DHL tracking. For shipments within Germany, delivery takes 5–10 days from order. Each hat is made by hand, so timing may shift slightly depending on workload. International shipments may differ according to the destination. Shipments within Germany will be charged 5,49 euros.

If you haven’t received your order after 10 days from your order, please send an email to hi@danishapka.com. Orders shipped outside of Germany may take longer.

The item can be returned only if it is unused and shows no signs of wear. You have 10 days to return your item to me, just make sure to cover all the shipping costs and please remember to send me the tracking number. If the item gets lost in the return shipment, all costs of the item and shipping must be covered by the buyer.

Please keep in mind that the Shapka is 100% handmade; therefore, slight variations in shape may occur. The hats are made out of 100% wool, which means they can only be hand-washed in cold water.